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Terms and Conditions

Please read carefully the following terms and conditions before using Bisous Confiture online store. 
By using our website, you agree with our terms of use.

 

INTELLECTUAL PROPERTY

All the content in the website belongs to the trademark Antonio de Almeida Lda., our affiliate companies and our partners and should not be used without the permission of the trademark or copyright owners. Therefore, the copy and/or use of any of the content in bisousconfiture.com is forbidden, because all materials are protected by intellectual property laws.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information.

 

ONLINE ORDERS AND SHIPPING SETTINGS

When you place an order with Bisous Confiture, you have accepted and read our Terms and Conditions. We only send the order after we confirm the payment. After this confirmation, we will send an email to the provided email.
As payment methods, we use Paypal and Credit Card.
Regarding the processing of the order, we will dispatch it between 1-3 working days. However, we use a third party carrier and some unusual delays that are outside our control can happen.

The shipping is free for all orders inside the European Union. Outside of Europe, they are calculated depending on the destination country and the weight of the order. Shipments outside the European Union can be randomly selected to verification at customs. The import value is always responsibility of the customer.
We can cancel orders if any information is inaccurate.
For further details, you can contact us at: info@bisousconfiture.com.

 

RETURNS AND EXCHANGES

If you want to return or exchange the product that you ordered, please contact us at: info@bisousconfiture.com.
You can only return the product if you haven't used the product and you have to return it in the original packaging with the price tag,  in the first 14 days after receiving the product, and we will deal with the refund as soon as possible.